Terms & Conditions

You must be at least 18 years old to buy from us. Keep your account password to yourself. You are responsible for what happens under your account. Give us accurate details, particularly your delivery address and phone number, because we deliver to what you tell us.

We describe products as accurately as we can, but specifications and photographs come in part from manufacturers and may not be perfect. Where a product page and the manufacturer disagree, the manufacturer’s specification applies.

Prices are in Sri Lankan Rupees and can change without notice. The price that applies to your order is the one calculated by us when you place it. Offers run for a limited time and may have their own conditions.

Placing an order is an offer to buy. We may refuse or cancel an order, for example if the item is out of stock, a price or description was wrong, the delivery address is outside our area, or we suspect fraud. If we cancel an order you have paid for, we refund it in full.

Card payments are handled by PayHere. Your card details go to PayHere directly and are never stored by us. Your order is confirmed as soon as PayHere confirms the payment.

LankaQR bank transfers are checked by hand. When you pay by QR you must quote the order reference we give you, and send the exact amount. Your order stays unpaid until we have seen the money in our account and confirmed it, which is normally the same working day. We do not reserve stock indefinitely for an unpaid order, and we may cancel one that stays unpaid.

If you pay the wrong amount, we will contact you to arrange the difference or a refund. A payment we cannot match to an order, usually because the reference was not quoted, delays your order until we can identify it.

We deliver to selected districts only; the list is shown at checkout. Delivery times are estimates, not guarantees, and depend on your location and on our couriers. Risk in the goods passes to you on delivery.

If nobody is available to receive a parcel and it comes back to us, we may charge the cost of re-delivery.

Returns and refunds are covered by our Refund Policy, which forms part of these terms. Branded products we resell carry the manufacturer’s warranty for the period stated on the product page.

The text, photographs, logos and design of this site belong to On Create (Pvt) Ltd or to our licensors. Product images and trade marks of brands we resell belong to those brands and are used to identify their products. Do not copy or reuse any of it without written permission.

We are responsible for supplying the goods you ordered, in the condition described. We are not liable for indirect or consequential loss, for example lost work, lost data or lost income, arising from the use of a product or from a delay in delivery. Nothing here limits liability that cannot lawfully be limited.

We may change these terms; the version published when you place an order is the one that applies to it. These terms are governed by the laws of Sri Lanka.

On Create (Pvt) Ltd, 3rd floor, Kandy Road, Yakkala, Sri Lanka. hello@spaceone.lk. See also our Privacy Policy.